Resources

There are two sections to the resources: first, important flood information before and during a flood  (see below):

It also includes a resource for those who want to prepare their own community flood plan in Cardiff.  There are links to the NRW website and documents developed by the Severn Grove, Romilly Crescent and Conway Road Community Flood Plan group such as a template for a flood plan, leaflets, notices and a process and outcome report on a community drop in event. Click here to access these documents.

Important Flood information

Before a flood

Official guidance on how individuals should prepare for a flood can be found in this link:

https://naturalresources.wales/flooding/preparing-for-a-flood/?lang=en

Residents (pdf version): https://cdn.naturalresources.wales/media/692046/eng-prepare-for-flooding-residential-flooding-leaflet-eng.pdf

In an emergency

  • Call the emergency services 999
    • The police have general control and co-ordination of response
    • Ambulance service for medical assistance
    • Fire and rescue service
  • Call the RSPCA emergency line 0300 1234 999 for animal rescues. Do not put your life or someone else’s life in danger to attempt an animal rescue

If flooding is happening

  • For information about the live flooding situation and advice call Floodline 0345 988 1188 or
    Type talk: 0345 602 6340 (for the hard of hearing)
  • To report flooding inside a property or find out the response to the flooding in your area contact Cardiff Council 029 2087 2087 press 5

Live flooding information online

5 day flood risk forecast for Wales: https://5-day-flood-risk.naturalresources.wales
Live flood warnings and alerts: https://flood-warning.naturalresources.wales
River levels, sea and rainfall: https://rivers-and-seas.naturalresources.wales

Live flooding information by phone

Floodline is a 24/7 flood information service for Wales, England and Scotland. You can hear pre-recorded information about warnings in force, advice, or speak to someone.

Call: 0345 988 1188
Type talk: 0345 602 6340 (for the hard of hearing)